- Booking and Reservation:
- All bookings and reservations are subject to availability.
- The person making the reservation must be at least 18 years old.
- A valid credit card is required to secure a reservation.
- Cancellation and Refund Policy:
- Cancellations made 1 day before the check-in date are eligible for a full refund.
- Cancellations made within 1 day of the check-in date will incur a 30% cancellation fee.
- No-shows will be charged the full amount of the reservation.
- Check-in and Check-out:
- Check-in time is 10 AM, and check-out time is 10 AM.
- Early check-in and late check-out requests are subject to availability and may incur an additional fee.
- Couples are welcome to enjoy a special time at our hotel. Feel free to let me know if you have any other specific requests or changes!
- Payment:
- Payment is required in full at the time of booking unless otherwise specified.
- Additional charges for services and amenities may be applied to the final bill.
- Guest Responsibility:
- Guests are responsible for any damage caused to the hotel property during their stay.
- Any missing or damaged items from the room will be charged to the guest’s account.
- Behavior and Conduct:
- Guests are expected to conduct themselves respectfully.
- The hotel reserves the right to refuse service and/or remove guests who violate policies or engage in disruptive behavior.
- Privacy Policy:
- The hotel respects the privacy of its guests. Personal information provided during the booking process will be securely stored and used only for reservation purposes.
- Force Majeure:
- The hotel is not liable for failure to perform its obligations due to unforeseen circumstances such as natural disasters, acts of terrorism, or other events beyond its control.
- Amendments and Changes:
- The hotel reserves the right to modify these terms and conditions at any time. Guests will be notified of any changes.
- Couples Are Welcome
- Jurisdiction:
- These terms and conditions are governed by the laws of [Jurisdiction]. Any disputes will be resolved in the courts of Bilaspur.
